Shipping Terms And conditions
Shipping Terms & Conditions for itmbasket.com
Effective Date: 14-10-2025
1. Introduction
Welcome to ITM Basket! These Shipping Terms & Conditions (“Terms”) govern the shipping of products purchased from ITM Basket’s online store, operated by International Trade Media Pvt Ltd, located at House No. 48, Sector 7A, Vrindavan Colony, Lucknow, Uttar Pradesh 226029, India. By placing an order with ITM Basket, you agree to comply with and be bound by these Terms.
2. Business Information
- Brand Name: ITM Basket
- Business Name: International Trade Media Pvt Ltd
- Business Address: House No. 48, Sector 7A, Vrindavan Colony, Lucknow, Uttar Pradesh 226029, India
- Contact Information:
- Email: internationaltrademediapvtltd@gmail.com
- Phone: +91 82993 98011
- Website: www.itmbasket.com
3. Product Range
ITM Basket offers a wide variety of products, including but not limited to:
- Electronics
- Home Appliances
- Mobile Accessories
- Jewelry
- Toys
4. Age Restrictions
Customers must be 18 years or older to place an order on our website.
5. Account Creation
An account is required to make purchases and track orders.
To create an account, customers must provide accurate, complete information during registration.
6. Payment Methods
We accept the following payment methods:
- Credit/Debit Cards
- UPI Payments (Unified Payments Interface)
7. Shipping Options
All India Shipping: ITM Basket provides shipping across India, and we strive to ensure timely delivery of your orders.
Delivery times vary based on location and product availability.
7.1 Delivery Time
Delivery time will be minimum 4 days and maximum 7days
8. Shipping Costs
Shipping costs are calculated at checkout based on the delivery location and the weight of the product.
Some products may qualify for free shipping promotions, which will be clearly stated on the website.
9. Order Processing
Once your order is placed, it will be processed and shipped within [insert processing time] business days.
You will receive a confirmation email with tracking details once your order has been dispatched.
10. Return Policy
Returns are only accepted within 7 days from the date of delivery, and only for unopened items.
To initiate a return, please contact us at internationaltrademediapvtltd@gmail.com
or call +91 82993 98011 with your order details.Items must be in their original, unused, and unopened condition with all tags, packaging, and invoices intact.
11. Refund Method
Refunds will be processed to the original payment method used during the purchase.
Refunds typically take [insert processing time] business days to be credited back to the customer’s account, depending on the payment method.
12. Governing Law
These Shipping Terms & Conditions are governed by and construed in accordance with the laws of Lucknow, Uttar Pradesh, India.
Any disputes arising out of or in connection with these Terms will be resolved under the jurisdiction of Lucknow, Uttar Pradesh, India.
13. Dispute Resolution
In case of any disputes, the customer agrees to first attempt to resolve the issue through direct communication with ITM Basket.
If a resolution cannot be reached, disputes shall be handled exclusively in the courts located in Lucknow, Uttar Pradesh, India.
14. Changes to Terms
ITM Basket reserves the right to update or modify these Shipping Terms & Conditions at any time. Any changes will be communicated via updates on our website. Please review these Terms periodically for updates.
15. Contact Us
If you have any questions or concerns regarding our shipping terms or need assistance, please feel free to reach out to us:
- Email: internationaltrademediapvtltd@gmail.com
- Phone: +91 82993 98011